When you just can’t get to the doctor
MDLIVE is a service that employs United States board-certified doctors who specialize in internal medicine, pediatrics, family medicine, and emergency medicine. When you schedule a consultation, MDLIVE will have a doctor licensed in your home state to call you back. On average, you will receive a return call in less than 25 minutes.
|When MDLIVE is appropriate||When MDLIVE is not appropriate|
|MDLIVE is good for routine issues such as:
||MDLIVE is not good for diagnoses that require lab tests, such as strep throat, or for injuries such as sprains and broken bones. MDLIVE cannot write prescriptions for:
How to Use MDLIVE
- Before your first call, you need to create an account online and set up your medical history.
- Your account will contain information that you would normally provide on a patient medical history form when you have a doctor’s office visit. Having a current account ensures that MDLIVE has a good idea of your medical history before your visit.
- You can also choose to store credit card information to be used when you call MDLive.
Begin using this benefit by calling 1.888.680.8646 or by visiting www.mdlive.com/bcbstx.